All orders are processed within 1-3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Processing times are separate from delivery times.

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We currently ship How Good-owned products within Australia for the time being. If you are outside of Australia, please reach us on howgoodsupply@gmail.com.

Available shipping options and costs will be displayed at checkout based on your delivery address.

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Shipping costs are calculated at checkout based on:

• Your delivery location
• The size and weight of your order
• The shipping method selected

Any free shipping offers or promotions will be clearly displayed at checkout when applicable.

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Estimated delivery times are provided at checkout and may vary depending on your location and shipping method selected.

Please note that delivery timeframes are estimates only and may be affected by factors outside our control, including carrier delays, weather events, customs processing, or peak periods.

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Once your order has been shipped, you’ll receive a confirmation email with tracking details (where available) so you can monitor your delivery.

If you do not receive tracking information, please check your spam or junk folder before contacting us.

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If your order appears to be lost or significantly delayed in transit, please contact us as soon as possible.

While How Good is not responsible for delays caused by shipping carriers, we will assist with tracking inquiries where possible.

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Please ensure all shipping details are entered correctly at checkout. How Good is not responsible for orders delayed, returned, or lost due to incorrect or incomplete address information provided by the customer.

For questions about shipping or delivery, contact us at:

How Good & Co

Sydney

Australia

howgoodsupply@gmail.com

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